top of page

SHIPPING & RETURNS

Shipping Policy

Domestic 

  • Your parcel will be delivered by Courier service, such as: Ninjavan, Qxpress, and J&T.

  • The delivery time will take 3-5 working days. Tracking Number will be given upon confirmation of purchase. 

  • Buyers are responsible for the courier fee and handling charges.

  • Buyers have the option to Self collect, Self arrangement for their own courier service. 

​

International

  • We ship Worldwide from Singapore within 3-5 days upon payment received.

  • Estimated Shipping time will be 14-28 days (Exclude Saturday, Sunday, public holiday on both countries) via Singapore Post. Registered mail with Tracking number will be given upon dispatched.

  • Import duties, taxes, and handling charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

Return & Exchange Policy

  • No Return or Exchange will be accepted as they are all handmade. 

  • No Return due to Change of mind about your purchase, or if you are dissatisfied with a product. Photos are all provided. Quality of the miniature will be checked before mail out / ship out. Please buy with confidence.

Payment Methods

  • Paylah / Paynow​

  • Bank Transfer

  • Paypal

  • Cash

bottom of page